判了！下班回复客户信息算加班吗？很多人感慨
<div class="wx_rich_media_content" id="jsWxContainer"><section style='text-align: center;margin-bottom: 24px;'></section><section data-role="outer" label="edit by 135editor"><section data-tools="135编辑器" data-id="92620"><section style='padding-right:3px;padding-bottom:3px;box-sizing:border-box;'><section style='padding: 20px 15px;border-width: 1px;border-style: solid;border-color: rgb(67, 97, 101);box-shadow: rgb(207, 207, 206) 3px 3px 0px;box-sizing: border-box;'><section style='color: rgb(73, 73, 72);'><section style='margin-left: 8px;margin-right: 8px;text-align: center;'><span style='font-size: 15px;'>下班之后你会回复客户信息吗？<br></span></section><section style='margin-left: 8px;margin-right: 8px;text-align: center;'><span style='font-size: 15px;'>这种情况到底算不算加班？</span></section><section style='margin-left: 8px;margin-right: 8px;text-align: center;'><span style='font-size: 15px;'>最近，</span></section><section style='margin-left: 8px; margin-right: 8px; text-align: center;'><span style='font-size: 15px;'>北京市第三中级人民法院</span></section><section style='margin-left: 8px; margin-right: 8px; text-align: center;'><span style='font-size: 15px;'>一纸判决给出了答案。</span></section><section style='margin-left: 8px; margin-right: 8px; text-align: center;'><span style='font-size: 15px;'>此事还冲上热搜</span></section><section style='margin-left: 8px; margin-right: 8px; text-align: center;'>↓↓↓<span style='font-size: 15px;'><br></span></section><p style='margin-left: 8px; margin-right: 8px; text-align: center; margin-bottom: 24px;'><span style='font-size: 15px;'><span class="wxart_image" wx-style='display:inline-block;height: 71px;white-space: normal;width: 353px;'></span></span></p><section style='margin-left: 8px; margin-right: 8px; text-align: center;'><span style='font-size: 15px;'>赶快跟着小编一起来看看！</span></section></section></section></section></section></section><section powered-by="xiumi.us"><section powered-by="xiumi.us"><section data-role="paragraph"><section data-role="paragraph"><section powered-by="xiumi.us"><pre><section><h2 placeholder="请输入标题"><section label="Copyright2015 playhudong All Rights Reserved."><section><section powered-by="xiumi.us"><section powered-by="xiumi.us"><pre><section><section><section><section data-role="outer" label="edit by 135editor"><section data-id="98856" data-tools="135编辑器"><section style='margin: 10px auto;text-align: center;'><section style='display: flex;flex-direction: column;justify-content: center;align-items: center;'><section style='color:#3e44e1;font-size: 60px;' data-original-title="" title=""><strong>1</strong></section><section style='width: 15%;height: 1px;background: rgb(62, 68, 225);margin-top: -35px;box-sizing: border-box;max-width: 15% !important;overflow: hidden;' data-width="15%"><br></section></section><section data-brushtype="text" style='font-size: 16px; letter-spacing: 1.5px; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; padding: 8px; box-sizing: border-box; transform: rotate(0deg);'><strong>回复客户信息算加班吗？</strong></section></section></section></section></section></section></section></pre></section></section></section></section></h2></section></pre></section></section></section></section></section><section style='margin-left: 8px;margin-right: 8px;margin-bottom: 24px;'><span style='font-size: 15px;'>李女士于2019年4月入职某科技公司担任产品运营，约定执行不定时工时制度，每年10天带薪年休假。2020年12月，科技公司以连续旷工3天以上为由解除了与李女士的劳动关系。</span></section><section style='margin-left: 8px;margin-right: 8px;margin-bottom: 24px;'><span style='font-size: 15px;'>为此，李女士将科技公司告上法庭，其中就要求公司支付她任职期间的加班费。李女士称，她在下班后、休息日及法定节假日共计加班了500余小时，</span><strong><span style='font-size: 15px;color: rgb(0, 122, 170);'>但公司均没有支付相关费用。</span></strong></section><p style='text-align: center;margin-left: 8px;margin-right: 8px;margin-bottom: 24px;'><span class="wxart_image" wx-style='display:inline-block;'></span></p><section style='margin-left: 8px;margin-right: 8px;margin-bottom: 24px;'><span style='font-size: 15px;'>为证明该主张，李女士提交了</span><strong><span style='font-size: 15px;color: rgb(0, 122, 170);'>聊天记录、排班表和钉钉打卡记录截图，</span></strong><span style='font-size: 15px;'>同时提交了《假期社群官方账号值班表》，以此主张科技公司安排她周末及法定节假日定期加班。</span></section><section style='margin-left: 8px;margin-right: 8px;margin-bottom: 24px;'><span style='font-size: 15px;'>对此，科技公司称值班内容就是负责</span><strong><span style='font-size: 15px;color: rgb(0, 122, 170);'>休息日在客户群中对客户偶尔提出问题进行回复，</span></strong><span style='font-size: 15px;'>并非加班。</span></section><section data-role="outer" label="edit by 135editor"><section data-tools="135编辑器" data-id="121267"><section style='margin: 10px auto;padding-right: 10px;box-sizing: border-box;'><section style='background-color: #eefbff;'><section style='background-color: rgb(255, 255, 255);border-width: 1px;border-style: solid;border-color: rgb(114, 188, 211);padding: 15px;box-sizing: border-box;transform: translate(5px, -5px);'><section style='line-height: 1.75em; letter-spacing: 1.5px; background: transparent;'><section data-autoskip="1"><p><span style='font-size: 15px;'></span><span style='font-size: 15px;'>一审法院审理后认为，李女士与科技公司在劳动合同中约定执行不定时工作制，因此</span><span style='font-size: 15px;'>不支持李女士要求科技公司支付休息日及延时加班费的请求。</span><span style='font-size: 15px;'></span></p></section></section></section></section></section></section></section><section style='margin-left: 8px;margin-right: 8px;margin-bottom: 24px;'><span style='font-size: 15px;'>对于一审判决，李女士不服，提起上诉。</span></section><section style='margin-left: 8px;margin-right: 8px;margin-bottom: 24px;'><span style='font-size: 15px;'>对于李女士主张的周末及法定节假日值班的情况，科技公司称，“只是需要回复一下客户需要的信息，不属于加班的范畴”。</span></section><section powered-by="xiumi.us"><section powered-by="xiumi.us"><section data-role="paragraph"><section data-role="paragraph"><section powered-by="xiumi.us"><pre><section><h2 placeholder="请输入标题"><section label="Copyright2015 playhudong All Rights Reserved."><section><section powered-by="xiumi.us"><section powered-by="xiumi.us"><pre><section><section><section><section data-role="outer" label="edit by 135editor"><section data-id="98856" data-tools="135编辑器"><section style='margin: 10px auto;text-align: center;'><section style='display: flex;flex-direction: column;justify-content: center;align-items: center;'><section style='color:#3e44e1;font-size: 60px;' data-original-title="" title=""><strong>2</strong></section><section style='width: 15%;height: 1px;background: rgb(62, 68, 225);margin-top: -35px;box-sizing: border-box;max-width: 15% !important;overflow: hidden;' data-width="15%"><br></section></section><section data-brushtype="text" style='font-size: 16px; letter-spacing: 1.5px; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; padding: 8px; box-sizing: border-box; transform: rotate(0deg);'><strong>法院判决公司应支付加班费</strong></section></section></section></section></section></section></section></pre></section></section></section></section></h2></section></pre></section></section></section></section></section><p style='margin-left: 8px;margin-right: 8px;margin-bottom: 24px;'><span style='font-size: 15px;'>对于这样的加班，北京三中院二审后认为，根据我国劳动法及相关规定，企业实行不定时工作制和综合计算工时工作制必须经劳动保障部门审批。本案中，虽然双方在合同中约定实行“不定时工作制”，但</span><strong><span style='font-size: 15px;color: rgb(0, 122, 170);'>科技公司未进行“不定时工作制”审批。</span></strong></p><section data-role="outer" label="edit by 135editor"><section data-tools="135编辑器" data-id="123367"><section style='margin: 10px auto; transform-style: preserve-3d;'><section style='display: inline-block;transform: translateZ(10px);-webkit-transform: translateZ(10px);-moz-transform: translateZ(10px);-o-transform: translateZ(10px);'><section style='background-color: #4f81bd;padding: 6px 20px;box-sizing: border-box;'><section style='font-size: 16px;letter-spacing: 1.5px;color: #fff;'><strong data-brushtype="text"><span style='font-size: 15px;'>是否提供实质工作内容</span></strong></section></section><section style='width: 0px;height: 1px;border-top: 7px solid #1f497d;border-left: 11px solid transparent;overflow: hidden;box-sizing:border-box;'><br></section></section><section style='border-width: 1px;border-style: solid;border-color: rgb(79, 129, 189);padding-right: 3px;padding-bottom: 3px;margin-top: -26px;margin-left: 11px;box-sizing: border-box;transform: translateZ(9px);'><section style='background-color: #f7f8ff;padding: 35px 25px 15px 25px;box-sizing:border-box;transform: translate(-1px, -1px);-webkit-transform: translate(-1px, -1px);-moz-transform: translate(-1px, -1px);-o-transform: translate(-1px, -1px);'><section style='text-align: justify; line-height: 1.75em; letter-spacing: 1.5px; background: transparent;'><section data-autoskip="1"><p style='margin-right: 8px; margin-left: 8px; margin-bottom: 24px;'><span style='font-size: 15px;'>法院在判决书中指出，劳动者可以通过电脑、手机随时随地提供劳动，不再拘束于用人单位提供的工作地点、办公工位，特别是劳动者</span><strong><span style='font-size: 15px;color: rgb(0, 122, 170);'>在工作时间、工作场所以外利用微信等社交媒体开展工作</span></strong><span style='font-size: 15px;'>等情况并不鲜见。</span></p><section style='margin-right: 8px; margin-left: 8px;'><span style='font-size: 15px;'>对于此类劳动者隐形加班问题，</span><strong><span style='font-size: 15px;color: rgb(0, 122, 170);'>不能仅因劳动者未在用人单位工作场所进行工作来否定加班，</span></strong><span style='font-size: 15px;'>应虚化工作场所概念，综合考虑劳动者</span><strong><span style='font-size: 15px;color: rgb(0, 122, 170);'>是否提供了实质工作内容</span></strong><span style='font-size: 15px;'>认定加班情况。</span></section></section></section><section style='display: flex;justify-content: flex-end;margin-top: 15px;'><section style='width: 20%;height: 5px;background-color: #ffae28;overflow: hidden;box-sizing:border-box;max-width: 20% !important;' data-width="20%"><br></section></section></section></section></section></section></section><section style='margin-left: 8px;margin-right: 8px;margin-bottom: 24px;'><br></section><section data-role="outer" label="edit by 135editor"><section data-tools="135编辑器" data-id="123367"><section style='margin: 10px auto; transform-style: preserve-3d;'><section style='display: inline-block;transform: translateZ(10px);-webkit-transform: translateZ(10px);-moz-transform: translateZ(10px);-o-transform: translateZ(10px);'><section style='background-color: #4f81bd;padding: 6px 20px;box-sizing: border-box;'><section style='font-size: 16px;letter-spacing: 1.5px;color: #fff;'><strong data-brushtype="text"><span style='font-size: 15px;'>是否明显占用休息时间</span></strong></section></section><section style='width: 0px;height: 1px;border-top: 7px solid #1f497d;border-left: 11px solid transparent;overflow: hidden;box-sizing:border-box;'><br></section></section><section style='border-width: 1px;border-style: solid;border-color: rgb(79, 129, 189);padding-right: 3px;padding-bottom: 3px;margin-top: -26px;margin-left: 11px;box-sizing: border-box;transform: translateZ(9px);'><section style='background-color: #f7f8ff;padding: 35px 25px 15px 25px;box-sizing:border-box;transform: translate(-1px, -1px);-webkit-transform: translate(-1px, -1px);-moz-transform: translate(-1px, -1px);-o-transform: translate(-1px, -1px);'><section style='text-align: justify; line-height: 1.75em; letter-spacing: 1.5px; background: transparent;'><section data-autoskip="1"><p style='margin-right: 8px; margin-left: 8px; margin-bottom: 24px;'><span style='font-size: 15px;'>如果劳动者</span><strong><span style='font-size: 15px;color: rgb(0, 122, 170);'>在非工作时间</span></strong><span style='font-size: 15px;'>使用社交媒体开展工作已经</span><strong><span style='font-size: 15px;color: rgb(0, 122, 170);'>超出了一般简单沟通</span></strong><span style='font-size: 15px;'>的范畴，劳动者付出了实质性劳动内容，</span><strong><span style='font-size: 15px;color: rgb(0, 122, 170);'>明显占用了劳动者休息时间的，</span></strong><span style='font-size: 15px;'>应当认定为加班。</span></p><section style='margin-right: 8px; margin-left: 8px;'><span style='font-size: 15px;'>李女士在部分工作日下班时间、休息日等利用社交媒体工作已经超出了简单沟通的范畴，该工作内容</span><strong><span style='font-size: 15px;color: rgb(0, 122, 170);'>具有周期性和固定性</span></strong><span style='font-size: 15px;'>的特点，有别于临时性、偶发性的一般沟通，体现了用人单位管理用工的特点，应当认定构成加班，科技公司应支付加班费。</span></section><p><br></p></section></section><section style='display: flex;justify-content: flex-end;margin-top: 15px;'><section style='width: 20%;height: 5px;background-color: #ffae28;overflow: hidden;box-sizing:border-box;max-width: 20% !important;' data-width="20%"><br></section></section></section></section></section></section></section><section style='margin-left: 8px;margin-right: 8px;margin-bottom: 24px;'><br></section><section data-role="outer" label="edit by 135editor"><section data-tools="135编辑器" data-id="123367"><section style='margin: 10px auto; transform-style: preserve-3d;'><section style='display: inline-block;transform: translateZ(10px);-webkit-transform: translateZ(10px);-moz-transform: translateZ(10px);-o-transform: translateZ(10px);'><section style='background-color: #4f81bd;padding: 6px 20px;box-sizing: border-box;'><section style='font-size: 16px;letter-spacing: 1.5px;color: #fff;'><strong data-brushtype="text"><span style='font-size: 15px;'>综合频率、时长等酌定加班费</span></strong></section></section><section style='width: 0px;height: 1px;border-top: 7px solid #1f497d;border-left: 11px solid transparent;overflow: hidden;box-sizing:border-box;'><br></section></section><section style='border-width: 1px;border-style: solid;border-color: rgb(79, 129, 189);padding-right: 3px;padding-bottom: 3px;margin-top: -26px;margin-left: 11px;box-sizing: border-box;transform: translateZ(9px);'><section style='background-color: #f7f8ff;padding: 35px 25px 15px 25px;box-sizing:border-box;transform: translate(-1px, -1px);-webkit-transform: translate(-1px, -1px);-moz-transform: translate(-1px, -1px);-o-transform: translate(-1px, -1px);'><section style='text-align: justify; line-height: 1.75em; letter-spacing: 1.5px; background: transparent;'><section data-autoskip="1"><p style='margin-right: 8px; margin-left: 8px; margin-bottom: 24px;'><span style='font-size: 15px;'>就加班时长及加班费数额如何计算的问题，北京三中院认为，由于利用社交媒体的加班不同于传统的在工作岗位上的加班，加班时长等往往难以客观量化，用人单位亦无法客观上予以掌握。</span></p><section style='margin-right: 8px; margin-left: 8px;'><span style='font-size: 15px;'>且本案中的加班主要体现为微信群中的客户维护，主要以解答问题为主，劳动者在加班同时亦可从事其他生活活动，以全部时长作为加班时长亦有失公平。因此，对于科技公司应支付的加班费数额，法院根据在案证据情况予以酌定。</span></section></section></section><section style='display: flex;justify-content: flex-end;margin-top: 15px;'><section style='width: 20%;height: 5px;background-color: #ffae28;overflow: hidden;box-sizing:border-box;max-width: 20% !important;' data-width="20%"><br></section></section></section></section></section></section></section><p style='margin: 24px 8px;'><span style='font-size: 15px;'>据此，北京三中院对此案二审后，综合考虑李女士加班的频率、时长、内容及其薪资标准，终审改判某</span><strong><span style='font-size: 15px;color: rgb(0, 122, 170);'>科技公司应支付李女士加班费共计3万元。</span></strong></p><section powered-by="xiumi.us"><section powered-by="xiumi.us"><section data-role="paragraph"><section data-role="paragraph"><section powered-by="xiumi.us"><pre><section><h2 placeholder="请输入标题"><section label="Copyright2015 playhudong All Rights Reserved."><section><section powered-by="xiumi.us"><section powered-by="xiumi.us"><pre><section><section><section><section data-role="outer" label="edit by 135editor"><section data-id="98856" data-tools="135编辑器"><section style='margin: 10px auto;text-align: center;'><section style='display: flex;flex-direction: column;justify-content: center;align-items: center;'><section style='color:#3e44e1;font-size: 60px;' data-original-title="" title=""><strong>3</strong></section><section style='width: 15%;height: 1px;background: rgb(62, 68, 225);margin-top: -35px;box-sizing: border-box;max-width: 15% !important;overflow: hidden;' data-width="15%"><br></section></section><section data-brushtype="text" style='font-size: 16px; letter-spacing: 1.5px; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; padding: 8px; box-sizing: border-box; transform: rotate(0deg);'><strong>网友感叹生活不易，但要保护自身权益</strong></section></section></section></section></section></section></section></pre></section></section></section></section></h2></section></pre></section></section></section></section></section><p style='margin-left: 8px; margin-right: 8px; text-align: center;'><span style='font-size: 15px;'>得知消息，</span></p><section style='margin-left: 8px;margin-right: 8px;text-align: center;margin-bottom: 24px;'><span style='font-size: 15px;'>很多网友表示：判得好！</span></section><section style='margin-left: 8px;margin-right: 8px;margin-bottom: 24px;text-align: center;'><span class="wxart_image" wx-style='display:inline-block;height: auto !important;border-width: 1px;border-style: solid;'></span></section><p style='margin-left: 8px; margin-right: 8px; text-align: center;'><span style='font-size: 15px;'>当然，也有人感叹：</span></p><p style='margin-left: 8px; margin-right: 8px; text-align: center;'><span style='font-size: 15px;'>同款打工人，</span></p><section style='margin-left: 8px;margin-right: 8px;margin-bottom: 24px;text-align: center;'><span style='font-size: 15px;'>有下了班完全不工作的吗？</span></section><section style='margin-left: 8px;margin-right: 8px;margin-bottom: 24px;text-align: center;'><span class="wxart_image" wx-style='display:inline-block;height: 109px;width: 466px;border-width: 1px;border-style: solid;'></span><span class="wxart_image" wx-style='display:inline-block;height: 137px;width: 465px;border-width: 1px;border-style: solid;'></span></section><p style='margin-left: 8px; margin-right: 8px; text-align: center;'><span style='font-size: 15px;'>对此，有网友提出，<br></span></p><p style='margin-left: 8px; margin-right: 8px; text-align: center;'><span style='font-size: 15px;'>要搞不定时工作制</span></p><section style='margin-left: 8px;margin-right: 8px;margin-bottom: 24px;text-align: center;'><span style='font-size: 15px;'>就要优化好制度</span></section><section style='margin-left: 8px;margin-right: 8px;margin-bottom: 24px;text-align: center;'><span class="wxart_image" wx-style='display:inline-block;height: 117px;border-width: 1px;border-style: solid;width: 428px;'></span></section><section style='margin-left: 8px;margin-right: 8px;margin-bottom: 24px;text-align: center;'><span class="vote_area"></span></section><section data-role="outer" label="edit by 135editor"><section data-tools="135编辑器" data-id="121937"><section style='margin: 10px auto;'><section><section style='display: flex;justify-content: center;'><section style='border-width: 1px; border-style: solid; border-color: rgb(68, 107, 176); border-radius: 15px; display: flex; align-items: center; justify-content: center; padding-right: 7px; padding-left: 7px; box-sizing: border-box;'><section style='width: 5px;height: 5px;background-color: rgb(68, 107, 176);border-radius: 100%;flex-shrink: 0;overflow: hidden;box-sizing:border-box;'><br></section><section style='font-size: 16px;color: rgb(68, 107, 176);text-align: center;padding-right: 8px;padding-left: 8px;letter-spacing: 1.5px;box-sizing: border-box;'><strong data-brushtype="text">小编说</strong></section><section style='width: 5px;height: 5px;background-color: rgb(68, 107, 176);border-radius: 100%;flex-shrink: 0;overflow: hidden;box-sizing:border-box;'><br></section></section></section><section style='background-color: rgb(247, 247, 247);border-top: 1px solid rgb(68, 107, 176);padding-top: 30px;margin-top: -12px;box-sizing: border-box;'><section style='padding-right: 10px;padding-left: 10px;box-sizing: border-box;'><section style='width: 100%;box-sizing: border-box;max-width: 100% !important;text-align: center;' data-width="100%"><span style='font-size: 15px;'>不知道你的领导</span><span style='font-size: 15px;'>会不会</span></section><section style='width: 100%;box-sizing: border-box;max-width: 100% !important;text-align: center;' data-width="100%"><span style='font-size: 15px;'>凑巧看到这一条呢</span><span class="wxart_image" wx-style='display:inline-block;display: inline-block;width: 20px;vertical-align: middle;background-size: cover;'></span></section><section style='width: 100%;box-sizing: border-box;max-width: 100% !important;text-align: center;' data-width="100%"><span style='font-size: 15px;'>对于这种加班，</span></section><section style='width: 100%;box-sizing: border-box;max-width: 100% !important;text-align: center;' data-width="100%"><span style='font-size: 15px;'>你还有什么看法？</span></section><section style='width: 100%;box-sizing: border-box;max-width: 100% !important;text-align: center;' data-width="100%"><span style='font-size: 15px;'>欢迎在留言区交流。</span></section><section style='width: 100%;box-sizing: border-box;max-width: 100% !important;text-align: center;' data-width="100%"><span style='background-color: transparent;letter-spacing: 1.5px;font-size: 15px;'><br></span></section></section></section></section></section></section></section><section data-tools="135编辑器" data-id="93368" style='outline: 0px; max-width: 100%; color: rgba(0, 0, 0, 0.9); letter-spacing: 0.544px; text-align: center; box-sizing: border-box !important;'><section style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'><section style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'><section style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'><section style='margin-right: 8px; margin-bottom: 1px; margin-left: 8px; outline: 0px; max-width: 100%; letter-spacing: 0.544px; box-sizing: border-box !important;'><br data-filtered="filtered" style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'></section></section></section></section></section><section style='margin-right: 8px; margin-left: 8px; outline: 0px; max-width: 100%; color: rgba(0, 0, 0, 0.9); letter-spacing: 0.544px; line-height: 1.6em; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; font-family: "Helvetica Neue For Number", -apple-system, BlinkMacSystemFont, Roboto, Helvetica, Arial, sans-serif; white-space: pre-wrap; color: rgb(136, 136, 136); letter-spacing: 0.544px; text-decoration-style: solid; text-decoration-color: rgb(136, 136, 136); box-sizing: border-box !important;'>来源 法制日报、新浪微博等</span></section></div><p></p> 感谢分享 谁能下班之后完全脱离工作 这样的人生估计只有上层拥有 这样的情况也不多见吧 这种情况很常见 专门玩法律的法院都判决的结果截然不同！让老百姓怎么判断？这就是法律法规规定的含糊其辞的结果！不管哪一方面都规定的明明白白不好吗？ 感谢分享 自己的客户能回就回 害 说不好说 骂不能骂 上班以后，连关机都不敢关了……24小时开机 这必须算加班
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